Privacy Policy
Last updated: 17 July 2026
Introduction
This Privacy Policy explains how SmartSotong collects, uses, stores, and protects information when you use the SmartSotong website and application. By using SmartSotong, you acknowledge the practices described here.
Information we collect
We may collect information you provide directly, such as your name, email address, account details, support requests, and information you choose to enter into SmartSotong tools.
Account information
Account information is used to provide access, maintain your account, communicate service-related information, and support your use of SmartSotong.
Saved prompts and workspace content
Prompts, drafts, and other workspace content you save are processed to provide the requested product functionality. Avoid entering sensitive personal, financial, or confidential information unless you are authorised to do so and understand the relevant risks.
Cookies and analytics
SmartSotong may use essential cookies to operate the service. If analytics tools are enabled in the future, they may collect limited usage information to help improve the site. We will update this policy when material analytics practices change.
Third-party services
SmartSotong may use third-party hosting, AI, email, payment, learning-resource, or analytics providers. Those services process information under their own policies and terms where applicable.
Data security
We use reasonable technical and organisational measures to protect information. No internet-based service can guarantee absolute security.
Data retention
We retain information for as long as needed to provide SmartSotong, meet legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and account status.
Your rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, or portability of personal information. Contact us to make a request.
Contact
For privacy questions or requests, contact hello@smartsotong.com.